Our refund policy lasts 30 days from the date it was delivered to the buyer. For any defective, damaged or wrong product delivered buyer must inform our support team within 7 days of receiving goods to become eligible for refund or replacement.

We offer a FREE replacement in case of package lost during transportation, Faulty, Damaged or wrong product delivered.

For us to be able to continue with providing great product and services we must keep unethical returns as low as possible.

No refund or replacement will be given in case of the buyer just changed his or her mind after receiving the order.


Please reach out to our support team at support@viralsparrow.com and we'll make sure to do everything in our power to ensure you're satisfied with your purchase.

For orders placed by mistake or change the quantities of orders, the buyer must inform us via email within 24 hours or placing your order.

Once the order is shipped cancellation is not possible.